Privacy Policy
Effective date: May 28, 2018
Welcome to Gardenzzz.com!
The gardenzzz.com website is owned and operated by Gardenzzz Inc., 2240 Beaconsfield Ave. Montreal, QC H4A 2G8
We are the sole owners of the personal information collected on this site. When you browse our website, we do not collect or track any personally identifiable information about you. We only have access to/collect information that you voluntarily give us via email or when requesting an account and/or placing an order. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
More Detail on Information Collection and Use…
We collect information regarding you via several means: from you directly; from third parties, and automatically when you use our Site.
In general, we collect information as follows:
- Account and Profile Information: When you create an account on the Gardenzzz Platform, we collect your name, contact information, and other information you provide.
- Public Content: We collect and store the information that you post to the Site, including comments.
- Communications. When you communicate with us (via email, phone, through the Site or otherwise), we may maintain a record of your communication (including call recordings). In these cases we will notify you of the call recording before the call is connected. The Gardenzzz site may also enable you to connect, at your initiation, with third-party providers of products and services who you wish to contact outside of the Site; any such information you submit or send to third parties in this manner, including your personal email address, is not subject to this Privacy Policy.
- Transactional Information. If you purchase products within the Site, we collect certain information in order to process your request, such as your phone number, address, email, and credit card or bank account information.
Site Activity and Automatically Collected Information. We collect and may store information about your use of the Site (including our mobile applications), such as your search activity, the pages you view, and the date and time of your visit. We also collect and may store information that your computer or mobile device provides to us in connection with your use of the Site, such as your browser type, type of computer or mobile device, browser language, IP address, mobile carrier, unique device identifier, location, and requested and referring URLs.
We may use the information we collect for purposes such as to: provide the Site’s functionality; improve the Site’s quality; personalize your experience; tailor the content and information that we may send or display to you; offer location customization, personalized help and suggestions; track usage of the Site; facilitate the fulfillment of your orders placed through the Site; provide feedback to businesses and professionals whose products or services are listed on the Site; process, store, and deliver your communications; provide customer service; improve our products and services; conduct quality control and spam and fraud prevention activities; display relevant advertising (on our Site); evaluate the success of our advertising; provide customer support; communicate with you about your use of the Site and any orders; respond to your inquiries and requests; send you marketing communications and otherwise message you (in ways described by this privacy policy and managed by you in your account settings); back up our systems and allow for disaster recovery; enhance the security of the Site; fulfill transactions authorized by you on the Site; use as otherwise requested or consented to by you; and to comply with legal obligations.
In addition, we use the information we collect to better understand how users access and use our Site and services, both on an aggregated and individualized basis, in order to improve our Site and services, respond to user desires and preferences, develop additional products and services, and for other research and analytical purposes. From time to time, we may also offer contests or promotions, and will use the information we collect to administer such contests, promotions and surveys, to analyze the results for research purposes, and to comply with legal requirements related to such contests and promotions.
We do not rent or sell your personal contact information (such as your email address associated with your account registration) to third-parties to use for their own marketing purposes. However, any information that you share publicly through your profile is available to third party users of and visitors to the Site. We cannot control such third parties’ use or further disclosure of your information. We may share some information about you with third parties in connection with your use of the Site. Our information sharing with third-parties generally fall into these categories and purposes:
- Agents, Contractors, and Service Providers: We may share your information with our agents, e-commerce partners, and contractors or other service providers as needed to carry out the performance and functionality of the Site, fulfill your requests or authorized commercial transactions, process your payments, or provide customer support.
- Analytics and Usage: We may share user information in de-identified or aggregate form, with third parties, such as advertisers, professionals, and other businesses. For example, we may disclose to a business the number of users that have viewed their product.
- Affiliated Entities We may share information from or about you with subsidiaries, joint ventures, or other companies under common control, in which case we will require them to honor this privacy policy.
- Business Transfers: If we are acquired by or merged with another entity, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected about you to the other company. We may also disclose certain personal information to a company as part of the planning or review for a potential merger, acquisition or transfer of assets.
- Other Users: Information that you post publicly on the Site (e.g., photos, comments) will be made publicly available to other users of the Site. The information that you post to the Site is intended for public consumption, including your photos and comments. By posting on the Site, you agree to permit us to disclose publicly the material you post.
- Investigations: We may investigate and disclose information from or about you, as permitted by applicable law, if we believe that such investigation or disclosure is (a) necessary to comply with legal process and law enforcement instructions and orders, such as a search warrant, subpoena, statute, judicial proceeding, or other legal process served on us; (b) helpful to prevent, investigate, or identify possible wrongdoing in connection with the Site; or (c) helpful to protect our rights, reputation, property, or that of our users, subsidiaries, or the public.
Gardenzzz Communications With You
When you join the Gardenzzz Platform by signing up for an account, as part of the service you will receive the Gardenzzz newsletter about the offerings and features on the Site. Unless you ask us not to, we may also contact you via email in the future to tell you about specials, new products or services. We will send emails that may be of interest to you as a member of the Gardenzzz hive community.
As permitted by law, you can manage your email and notice preferences in account settings, but note that you cannot opt out of receiving certain administrative or legal notices from us, including updates to this privacy policy. If you opt-out of receiving emails about recommendations or other information we think may interest you, we may still send you transactional e-mails about your account or any services you have requested or received from us.
Additionally, by joining, you are agreeing to receive feedback and communications from third-parties within the Site, including third-party providers of products or services who may comment on your postings within the Site. If you don’t want third parties to see such information, you should not post it to the Site.
Our Use of Cookies and Other Tracking Technologies
We, and third parties we interact with, including our third party service providers, use cookies in connection with your use of the Site and third party websites (Cookies are small data files that may have unique identifiers, and reside, among other places, on your computer or mobile device, in emails we send to you, and on our Site. We also use web beacons for similar purposes on our Site, and in HTML e-mails to our customers (e.g., to help us track e-mail response rates, identify when our e-mails are viewed, and track whether our e-mails are forwarded). In addition, we may use local shared objects (sometimes called "flash cookies"), java script, log files, and similar technologies (together with cookies and web beacons, collectively referred to as “Cookies” in this policy) to track and analyze site usage and facilitate advertising on our Site and third party sites.
We may use Cookies to collect or transmit information about you and your use of the Site or third-party sites, such as: your browser type, search preferences, data relating to advertisements that have been displayed to you or that you have clicked on, your interests on our Site and other sites, and the date and time of your use. When we use Cookies, we do so in order to further Site features and processes, provide authentication and security for your transactions on the Site, store your preferences, facilitate relevant advertising, and help us learn more about how users engage with the Site, and understand your activities after you leave our Site. Our Cookies may be persistent or stored only during an individual session.
Do-Not-Track Signals Please note we do not change system behavior within the Site in response to browser requests not to be tracked. You may, however, disable certain tracking as discussed in this section (e.g., by disabling cookies or opting out of ad networks).
Third-Party Analytics We also use automated devices and applications, such as Google Analytics, to evaluate usage of our Sites and the services we provide; you can opt out of Google Analytics and review its privacy policy here. We use these tools to gather non-personal information about users to help us improve our services, performance and user experiences. These analytics providers may use Cookies to perform their services, and may combine the information that they collect about you on our Site with other information that they have collected. This policy does not cover such third parties’ use of the data.
Plug-ins and Social Media Widgets
Our Site may include social media features and widgets, such as the Facebook Like button and the "Share this" button, as well as other interactive mini-programs that run both on our Site and Services and on third-party websites, and enable certain features to work (e.g., blogs and comments). These features may collect your IP address, which page you are visiting, and may set a cookie to enable the feature to function properly and for other purposes. When these features are displayed on our Site they are hosted by third parties, and are subject to their own privacy policies, not this one. Your interactions with these features are governed by the privacy policy of the company providing them.
Choice and Access to Your Personal Information
You have certain choices about how to control your data, including communications settings, network linking, and opting out of tracking by third- parties for certain advertising purposes. These choices are described throughout this privacy policy in the relevant sections. Further, you may modify the Shipping information that you have submitted by logging into your account and updating your profile information. Please note that copies of information that you have updated, modified or deleted may continue to reside in our systems for a period of time, and we may maintain copies as part of our business records.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
We have implemented security safeguards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure – so we cannot guarantee its absolute security. You should take certain steps to protect your account and personal information as well, such as by choosing a strong password and keeping such password private, and logging out of your account when you are finished using it.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
We use outside shipping companies to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.
Links to Other Sites
Our Site contains links to other sites that are not controlled by us. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and read the privacy policies of each and every site you visit. This privacy policy applies only to information collected by our Site.
Modifications and Updates to this Privacy Policy
We may revise this privacy policy from time to time. The most current version of the privacy policy will govern our use of information about you and will be located here: https://www.gardenzzz.com/privacy-policy. If we make material changes to this privacy policy, we may notify you by email or by posting a notice on the Site. By continuing to access or use the Site after those changes become effective, you agree to be bound by the revised privacy policy.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (438)300-8808 or via email at info@gardenzzz.com.